Our Process
A clear process, from kickoff to launch.
You will always know what happens next, what we need from you, and when the site goes live. Work is handled in-house with direct communication and clear milestones.
Timelines depend on how quickly content and feedback are returned.
01
Kickoff
We start with a call to define the goals of the site, the pages needed, and what success looks like. This keeps the build focused and prevents scope drift.
- Confirm page list and site structure
- Collect brand assets and reference examples
- Define the primary call-to-action and contact paths
- Agree on timeline and review schedule
02
Intake
You fill out a short questionnaire and share your assets. We set up a shared folder and confirm domain access before anything gets touched.
- Intake questionnaire returned and reviewed
- Shared folder created — logo, photos, and copy collected
- Domain and hosting access confirmed or arranged
03
Design and build
We plan each page, draft copy from your intake inputs, and produce the first design. Once you approve the direction, we build the full site — responsive, fast, and tested.
- Page structure and section outline confirmed
- Copy drafted from your intake inputs
- Design or first build produced for your review
- Written approval collected before continuing
- Full site built, tested on mobile and desktop
- Google Analytics installed
One revision pass based on a single feedback list. Out-of-scope changes are quoted before starting.
04
Pre-launch
Before we touch the domain, we run a final round of checks. Once everything passes, you give written approval and we're ready to go.
- Cross-device final review complete
- Contact forms tested and email notifications confirmed
- Performance checks run
- Written launch approval received
05
Launch
We point the domain, SSL is provisioned automatically, and the site goes live. A final spot check confirms everything is working before we send you the handoff summary.
- Domain pointed to the new site
- SSL confirmed active
- Post-launch spot check — all pages, forms, and links verified
- Handoff summary sent — domain details, billing dates, and direct contact info
∞
Ongoing
After launch, changes follow a simple process. You email or message us the update. We handle it within 2 business days. Hosting, performance, and infrastructure are all managed on our end — you never touch it.
- In-scope edits handled within 2 business days of request
- Out-of-scope requests quoted separately before starting
- Domain renewals invoiced or managed through our account
- Hosting managed under our Netlify account
Ready to start?
If you want a predictable process and a website that stays current without becoming another project, we should talk.